Position Overview
The Host/Hostess serves as the first point of contact for guests dining at Kindred Spirits Restaurant, creating a warm and welcoming atmosphere that sets the tone for an exceptional dining experience. This role is essential in managing the flow of restaurant operations while ensuring guest satisfaction from arrival to departure.
Key Responsibilities
Guest Relations & Service
- Warmly welcome guests as they arrive at the restaurant
- Provide a positive first impression that reflects the hospitality standards of The Inn & Spa at Cedar Falls
- Escort guests to their tables and provide menus
- Estimate wait times accurately and communicate them clearly to guests
- Thank guests when they exit and welcome them to return
Reservation & Seating Management
- Manage reservations and seating charts effectively
- Coordinate table assignments to optimize restaurant flow
- Monitor table availability and communicate updates to guests
Team Communication & Support
- Communicate with servers about table availability and guest needs
- Coordinate with kitchen staff regarding walk-ins and add-ons
- Assist with running food when requested
- Support servers during busy periods as needed Operational Duties
- Perform assigned side work to maintain restaurant standards
- Clean and maintain menus in presentable condition
- Assist with general restaurant cleanliness and organization
- Any other tasks or responsibilities deemed necessary by management or ownership
Benefits
- Competitive salary based on experience
- Health insurance eligibility after 90 days
- Paid time off
- Employee discounts
- Professional development opportunities
Work Environment
- Fast-paced restaurant environment
- Interaction with guests, kitchen staff, and service team
- Weekend and holiday availability required
- Flexible scheduling including evenings