With a career at HMSHost you really benefit
We Offer Health dental and vision insurance Generous paid time off vacation flex or sick Holiday pay Meal and Transportation Benefits 401k retirement plan with company match Company paid life insurance Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program - refer a friend and earn a bonus Benefits may vary by position so ask your recruiter for details
Summary
The Host/Hostess is responsible for greeting guests and seating them at an appropriate table before they are introduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurant establishment which may include:
• Ringing up orders • Refilling beverages • Setting tables • Cleaning eating areas • Serving areas Performs all other responsibilities as directed by the business or as assigned by management.
This is a non-exempt position and typically reports to the Store Manager.
Essential Functions
Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards.
Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times.
Maintains and updates restaurant seating charts
Proper set up and maintenance of the Dining Room areas before serving
Assists with maintaining sufficient stock of roll up silverware for the incoming shift
Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
Oversees the delivery and servicing of food and beverages
Liaises between kitchen staff and floor staff to ensure the guests experience meets concept/company standards
Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
Patrols assigned station refilling water and coffee removing service items and condiments per-establishment procedures
Performs other duties in a team effort during downtime which may include:
• Rolling silverware • Expediting food orders • Washing dishes • Preparing food for the To-go areas • Properly cleaning and filling table condiments salt & pepper sugar napkins ketchup and mustard bottles
Minimum Qualifications
Knowledge, Skills and Work Environment
Customer service and cash handling experience preferred
Excellent organization skills
Ability to read and interpret restaurants seating chart
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
Ability to bend, twist, and stand to perform normal job functions
Requires the ability to speak, read, and comprehend instructions, short correspondence, and policy documents as well as converse comfortably with customers
To learn more about HMSHost and additional career opportunities visit https://www.hmshost.com
Equal Opportunity Employer EOEMinorityFemaleDisabledVeteran MFDVDrug Free Workplace DFWAvolta including Dufry HMSHost Corporation Hudson and affiliates, the Company" is an equal opportunity employer.
It is the Companys policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations.
The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender including pregnancy, childbirth related medical conditions, and lactation, gender identity or gender expression including transgender status, sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information or any other basis protected by applicable federal, state or local laws and ordinances referred to as protected characteristics.
Making Your Career More Satisfying HMSHost is part of Autogrill S.p.A. –the world’s largest provider of food and beverage services for travelers. Along with the rest of the Autogrill Group, we are recognized industry leaders who create innovative dining locations at airports and on motorways worldwide. With 33,000 associates and revenues of more than $2.7 billion, we use our experience and global reach to offer travelers an unparalleled blend of local, regional and international brands. HMSHost will provide you with the opportunity to develop your career at our many branded restaurants. Explore our various hourly and management positions in the U.S. and Canada or our corporate openings in Bethesda, Maryland.