Communication Skills, Detail Oriented, Organizational Skills, Training/Teaching
LOCATION
Houston, TX
POSTED
27 days ago
The Federal Grill is looking to hire Hosts!
We’re looking for a Lead Host who embodies warmth, professionalism, and a passion for hospitality. As the first and last impression of our guests’ experience, you’ll play a crucial role in creating a seamless and welcoming atmosphere from the moment they walk through our doors — or make their first reservation.
Responsibilities
Greet and engage guests with genuine hospitality and professionalism
Manage and optimize reservations, waitlists, and seating assignments using OpenTable
Lead the host stand team with confidence and grace during peak service hours
Communicate effectively with management and service teams to ensure smooth guest flow
Anticipate guest needs and personalize experiences whenever possible
Handle guest inquiries, special requests, and seating preferences with attention to detail
Support training and development of new hosts and assist with scheduling as needed
Qualifications
Previous OpenTable experience required (knowledge of guest profiles, table mapping, and pacing tools)
At least 1 year of host/lead host experience
Strong communication and organizational skills
Calm, confident, and solution-oriented under pressure
A natural leader who can motivate and guide a team with positivity
A professional appearance and a warm, guest-first attitude