Communication Skills, Customer Support/Service, Dental Insurance, Health Insurance, Organizational Skills, Resolve Customer Issues, Restaurant, Telephone Skills, Training/Teaching, Vision Plan
LOCATION
Houston, TX
POSTED
17 days ago
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Training & development
Vision insurance
Wellness resources
We seek a Host or Hostess to join our restaurant team as guests' first point of contact. The job responsibilities include greeting guests, providing clear and accurate wait times, and guiding customers to their tables. A passion for customer service and strong communication and organizational skills are required. You are the first impression of our restaurant that will help provide a pleasant and smooth dining experience for our guests.
Greet all guests and treat them with excellent hospitality
Willingness to learn reservation and table management system
Initiate and maintain wait lists
Manage call aheads
Coordinate with waitstaff about available seating
Guide customers to tables and provide menus
Cater to guests who require special attention (e.g., the elderly or children)
Answer incoming calls and address customer questions
Additional requirements: Able to walk or stand for long periods.