Host

Job Summary

As the first point of contact for our guests, you are the "Face of the Restaurant." We are looking for an enthusiastic, organized, and friendly Hostess/Host to create a warm and welcoming first impression. You will manage the flow of the dining room, coordinate seating, and ensure every guest’s experience starts and ends on a high note.

Key Responsibilities

• Guest Greeting: Warmly welcome guests as they arrive, open doors, and provide a professional "hand-off" to their assigned server.
• Reservation & Waitlist Management: Manage bookings and walk-ins using Open Table. Provide accurate wait time estimates during busy shifts.
• Seating Coordination: Escort guests to their tables while balancing the workload across server sections to ensure smooth service flow.
• Phone Etiquette: Answer incoming calls professionally to handle reservations, takeout orders, and general inquiries.
• FOH Upkeep: Maintain a clean and organized host stand, sanitize menus, and ensure the entryway and restrooms are presentable throughout the shift.
• Team Support: Assist bussers and servers during rushes by clearing tables or delivering menus to keep the floor moving efficiently.

Qualifications & Skills

• Personality: Outgoing, energetic, and professional demeanor with a passion for hospitality.
• Communication: Strong interpersonal skills; ability to remain calm and composed under pressure or when resolving guest concerns.
• Organization: Excellent multitasking abilities and a sharp memory for table numbers and guest requests.
• Physical Requirements: Ability to stand and walk for the duration of a shift (6–8 hours) and lift up to 25 lbs (e.g., high chairs or heavy trays).
• Experience: Minimum 1 year of previous host/hostess experience.

Founded in 2020, Providence Hospitality is a dynamic food and beverage hospitality company born from the collaboration of two of Alabama’s most influential hospitality groups—HX Brands and Power Brands. With a shared passion for innovation and excellence, we are dedicated to bringing bold, original, and unforgettable dining and entertainment concepts to the vibrant community of Huntsville, AL.
Driven by a team of in-house executive chefs, sommeliers, and seasoned hospitality professionals, our group is committed to delivering exceptional guest experiences. Each concept we develop is a testament to creativity, quality, and Southern hospitality—earning us recognition as the creators of some of Alabama’s favorite culinary and social destinations.
Whether you’re seeking elevated dining, curated drinks, or inspired atmospheres, Providence Hospitality is setting a new standard for what hospitality can be in the heart of North Alabama.

Salary

$12.00 - $16.00 per hour

Benefits

Tips, Flexible schedule, Employee discount

Job Type

Full time, Part time

Schedule

Weekend availability