Communication Skills, Customer Support/Service, Detail Oriented, Multitasking, Organizational Skills, Restaurant, Software Administration, Team Player, Telephone Skills, Waitressing
The role of a Host is to delight our guests, be the face of the company, and ensure a smooth dining experience from the time someone walks into the restaurant to the time they leave. A typical shift includes greeting guests, escorting them to their tables, managing wait-time, answering phones, and taking reservations. Operate and troubleshoot reservation software. Stay current on menu options, specialties, and menu deviation.
We are looking for individuals with the following qualities:
- Welcome, all guests with a genuine and delightful smile. Interact with guests as they arrive and leave the restaurant to ensure a positive dining experience
- Use the guest name whenever possible
- Identify special occasions and extend wishes
- Be a team player. Support and be supported by your co-workers
- Work well with employees & managers
- Excellent communication, multi-tasking and organization skills in fast-paced environment
- Strong attention to detail and professional maturity
Experience
- High-volume restaurant experience preferred
- Strong customer service and communication skills