Host, Kilter Rooftop

About the role

Kilter Rooftop at Recess Hotel & Club is seeking friendly, energetic, and hospitality-driven Hosts to join our team. Designed exclusively for hotel guests and club members, Kilter offers elevated dining, craft cocktails, and memorable experiences in a lively rooftop setting. As the first and last point of contact for many guests, the Host plays a critical role in creating a welcoming, organized, and seamless experience from arrival through departure.

The ideal candidate is warm, polished, and highly organized, with a passion for hospitality and guest service. This individual thrives in a fast-paced environment, communicates effectively, and takes pride in creating memorable first impressions while supporting the overall flow of the operation.

What you'll do

• Greet hotel guests and club members with warmth, professionalism, and genuine hospitality
• Manage reservations, waitlists, and seating assignments to maximize efficiency and guest satisfaction
• Escort guests to their tables and provide information about the venue, menus, and experiences
• Maintain an accurate understanding of table availability, seating capacity, and service flow throughout each shift
• Communicate effectively with managers, servers, bartenders, and support staff to ensure seamless operations
• Assist with answering phones, responding to guest inquiries, and managing reservation requests
• Monitor the entrance and arrival experience, ensuring a welcoming and organized environment
• Support service teams during peak periods by assisting with guest needs and operational tasks as appropriate
• Help maintain cleanliness and presentation standards throughout the host stand and guest-facing areas
• Assist with rooftop events, member programming, and special activations as needed
• Anticipate guest needs and resolve concerns with professionalism and care
• Serve as an ambassador of the hotel and club, providing knowledgeable information about property amenities and experiences

Qualifications

• Previous host, restaurant, hotel, club, or hospitality experience preferred
• Passion for hospitality and creating memorable guest experiences
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and remain composed in a fast-paced environment
• Professional, polished, and welcoming demeanor
• Experience with reservation and point-of-sale systems preferred
• Ability to stand and remain active for extended periods
• Ability to work comfortably in an outdoor environment and varying weather conditions
• Professional presentation and grooming standards
• Flexible schedule, including evenings, weekends, holidays, and special events as business needs require
• Commitment to teamwork, professionalism, and operational excellence

Why Recess?

Build something from the beginning.

• Join the opening team behind one of Savannah's most anticipated lifestyle hotels and help shape the guest experience from day one.

Take care of yourself.

• Medical, dental, vision, and wellness benefits for eligible full-time team members
• Company-matched 401(k) with fast vesting
• Up to 20 days of paid time off, paid holidays, and a paid birthday
• Complimentary daily team member meal

Experience the brand.

• Complimentary two-night stay at Hotel Recess & Club Savannah
• Team member discounts on dining, Saltgrass Spa treatments, retail, and The Cooking School at Saint Bibiana 
• Complimentary fitness classes

Travel farther.

• Employee rates at select Leading Hotels of the World properties
• Discounts at Highgate hotels worldwide

Grow with Left Lane.

• Referral incentives and guest recognition programs
• Career development opportunities across a growing hospitality portfolio
• The opportunity to help shape one of hospitality's most exciting lifestyle brands