Host

The restaurant host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service of the restaurant by their exchange with the host.

The responsibilities of the host include monitoring the open dining sections of the restaurant for empty and cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting. The host is responsible for answering the telephone, booking reservations and moving tables together to accommodate large parties.

Skills & Requirements

Previous restaurant experience not required but must have the ability to read and write fluently, to take and follow instructions in both verbal and written forms and to have the basic assessment and math skills to estimate wait times for guests. A high school diploma is required.