Host

Description

Job Title: Host

Reports To: Restaurant Manager

Department: Front of House

Employment Type: Hourly, Non-Exempt

Pay Rate: $22.00 - $25.00 per hour, based on experience

About José Andrés Group

José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.

Nubeluz by José Andrés is a lightbox in the sky, bringing together the Spanish word for cloud ("nube") and for light ("luz"). Nubeluz offers modern interpretations of classic cocktails and small bites coupled with remarkable 270-degree views of the New York City skyline. We are seeking dynamic hospitality professionals to join our team and support our mission to Change the World Through the Power of Food!

Position Summary

The Host at Nubeluz plays an integral role in ensuring our guests have an exceptional dining experience. Through consistency, efficiency, and passion for the Hospitality Industry, we curate a personalized experience for each guest by following our Core Values - create a memorable service for each other and guests alike.

What we would like from you:

• To be an agent of hospitality and seek every opportunity to help guests have a positive experience.
• Smile, make eye contact, have good posture and a welcoming presence at the door.
• Collect, organize, update and manage menus.
• Stock host stand with appropriate supplies.
• Utilize Open Table and other tools to maximize restaurant's seating and service guests.
• Greet and thank each guest entering or leaving the restaurant.
• Seat guests at a suitable table or in waiting areas and remove extra place settings.
• Manage the wait list and proactively communicate accurate seating times.
• Provide guests with menus and inform guests of specialties and features.
• Inspect dining and serving areas to ensure cleanliness and proper setup.

Requirements

Skills & Conditions

• 1 year full-service, high-volume restaurant experience in a host position.
• Open availability a must: minimum of 3 days per week, including weekends and holidays, with flexibility.
• Passion for hospitality, guest engagement, and serving others.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
• Previous experience with restaurant point-of-sales (POS) systems.
• Strong understanding of communication skills to build trusting relationships with colleagues and guests.
• Ability to take direction and work in a team environment and to work calmly and effectively under pressure.
• A yearning to grow and learn.
• Have a strong work ethic while leading by example.
• A basic understanding of classic cookery, wine, beer, and cocktails.
• This position will spend 100% of the time standing or walking.
• Proficiency with Resy/Open Table preferred.
• Excellent at guest relations and conflict resolution.
• Professional, business casual attire required.
• Culinary and/or Beverage Degree/Certification, a plus.
• Hospitality Degree/Certification, a plus.

In Return, We Offer You

• Competitive hourly pay with opportunities for cross-training and advancement
• Eligible health & wellness benefits (for qualifying positions)
• Employee dining and partner discounts
• Growth in a values-driven, award-winning hospitality group

Equal Opportunity Employer

José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.