DescriptionResponsibilities
- Welcome guests with a warm, friendly, and professional attitude
- Manage guest seating and table rotations efficiently
- Maintain accurate wait times and communicate them effectively
- Answer incoming phone calls and assist guests with inquiries
- Assist with online and takeout orders
- Maintain cleanliness and organization of the host stand and lobby area
- Coordinate with servers and managers to ensure smooth guest flow
- Help manage reservations and large parties
- Thank guests as they leave and invite them back
- Assist with light side work and dining room support as needed
- Promote current specials, loyalty programs, and restaurant events
Qualifications
- Previous restaurant or customer service experience preferred but not required
- Positive attitude and strong communication skills
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
- Dependable attendance and punctuality
- Team-oriented mindset
- Ability to stand and walk for extended periods
- Comfortable using POS systems, waitlist software, and tablets
What We're Looking For
The perfect candidate:
- Loves interacting with people
- Smiles naturally and makes guests feel welcome
- Remains calm under pressure
- Works well with a team
- Has strong attention to detail
- Takes pride in creating memorable guest experiences
- Most Importantly Understands that hospitality is more than service—it's making people feel at home
Why Work at Mom's Kitchen?
- Flexible scheduling
- Full-time and part-time opportunities
- Growth opportunities within the company
- Positive and supportive team environment
- Employee meal discounts
- Work for a respected local restaurant that has been part of the community for over 50 years
- Opportunity to be part of an exciting period of growth and extended dinner service
Availability
Applicants must be available to work a combination of:
- Weekdays
- Weekends
- Holidays
- Morning and evening shifts
Apply Today
If you're ready to join a team that values hospitality, teamwork, and creating exceptional guest experiences, we'd love to hear from you.
Apply today and become part of the Mom's Kitchen family!
Requirements2 Years in the industry
Punctuality with reliable Transportation
Use of Toast POS and Toast Tables a Plus
Benefits