• Palo Alto, California
    30+ days ago

    Job Description

    Join Our Team as Host – Be the Warm Welcome That Sets the Tone


    About the Position

    The host is the first and last point of contact for our guests and plays a vital role in creating a welcoming, well-organized environment. In addition to greeting and seating guests, this role may include support tasks such as assisting servers, managing the flow of service, and communicating effectively with the kitchen and bar teams. Our hosts contribute to a team-oriented atmosphere and help ensure smooth operations throughout service.


    Key Responsibilities

    • Greet guests warmly and manage check-in for reservations and walk-ins using OpenTable or Resy.
    • Monitor the flow of service and seating to maintain efficient table turns.
    • Communicate estimated wait times clearly and manage the waitlist when needed.
    • Maintain a clean and welcoming host stand and entrance area.
    • Assist with table resets and occasional guest service tasks as needed.
    • Provide support to the FOH team to ensure exceptional hospitality across all guest touchpoints.

    What We’re Looking For (Please Read Carefully)

    We’re seeking someone who is personable, composed, and confident in a busy environment. You should be detail-oriented, calm under pressure, and enthusiastic about creating a smooth and welcoming experience for guests.


    Minimum Requirements

    • Previous experience in hosting or guest services preferred.
    • Comfortable using reservation and waitlist platforms (OpenTable or Resy preferred).
    • Excellent communication and multitasking skills.
    • California Food Handler’s Card required.
    • Availability to work evenings, weekends, and holidays as needed.
    • Must be able to lift 50lbs and stand for extended periods of time

    What We Offer

    • Health Benefits for full-time employees.
    • 401k with a 4% match after 6 months of employment.
    • Substantial growth opportunities within an expanding company.
    • Employee Assistance Program (EAP).

    Supplemental pay

    • Tips

    Benefits

    • Health insurance
    • 401(k) matching
    • Employee discount
    • Flexible schedule

    Numbers & Facts

    LocationPalo Alto, California

    Skills

    • Communication Skillsunmatched
    • Detail Orientedunmatched
    • Employee Assistance Planunmatched
    • Hospitality and Tourismunmatched
    • Lift/Move 50 Poundsunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Team Playerunmatched

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