Establish Priorities, Food and Beverage Industry, Order Processing, Organizational Skills, Project/Program Coordination, Telephone Skills, Time Management
Responsibilities:
- Responsible for providing excellence in service.
- Greet customers as soon as they walk up
- Provide patrons with accurate wait time estimates during busy periods
- Maintain a neat, organized front-of-house environment
- Seat guests and take initial drink orders as needed to ensure ideal speed of service
- Assist with opening/closing tasks and side work as needed
- Learn food and beverage menu
- Rotate seating between different stations to ensure even workloads for waitstaff.
- Answer phones and schedule reservations with large parties.
- Relays any guest compliments and complaints to the appropriate supervisor.
- Collects proper payment for paid show.
- Checks reservations and seats guests in a courteous and friendly manner
- Reports to work on time, as scheduled, in proper uniform with nametag, and with a positive and cooperative attitude ready to serve the guests.
- Cash: makes proper change and closes out the check. Held accountable for cash drawer and all variances.
- Performs other duties as assigned.
Work Environment:
- Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
Additional Benefits:
- Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
- Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions
Starting Compensation:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.