Host Person

SHORT DESCRIPTION/JOB SUMMARY:

• Gracious. Intuitive. Mirbeau Rhinebeck is seeking a polished, welcoming Host Person who understands the rhythm of hospitality and the elevated details that make every guest feel truly cared for. Our ideal candidate brings a calm, charismatic presence, a warm smile, composed demeanor and ability to genuinely connect with people. Our hosts keep things running smoothly in our dining venues while upholding the highest standards of service, and value intention, thoughtful gestures and creating meaningful guest experiences from the very first impression.

Only the best know that genuine hospitality is felt in every thoughtful detail.

Come find your balance- and your future- with us.

DETAILED DESCRIPTION:

• At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do.
• Hosts at Mirbeau are the welcoming face of a refined, wellness-centered dining experience. In this role, you will set the tone from the moment guests arrive—greeting each with genuine warmth and professionalism, expertly managing reservations and seating to ensure seamless service, and creating memorable moments through every interaction. As a valued member of our Forbes-rated front-of-house team, you will anticipate guest needs thoughtfully and contribute to delivering elevated hospitality that leaves lasting impressions.

Pay Rate: $17-$19 per hour

Job Responsibilities:

• Guest Experience & Service
  • Greet guests warmly and professionally using Forbes and Mirbeau approved language standards
  • Escort guests to their tables, present menus, and provide a brief overview of the restaurant
  • Offer basic menu knowledge and make recommendations when requested
  • Ensure guests receive prompt, courteous service at all times
  • Respond to guest complaints or concerns promptly and graciously, or escalate to management when necessary
  • Thank guests upon departure and extend a sincere farewell
• Reservations & Seating
  • Answer all dining room telephone calls and respond to reservation inquiries
  • Manage reservations via phone, in-person, and reservation systems
  • Coordinate table assignments to balance server sections and optimize flow- ensuring no dining section is overlooked or overbooked
  • Receive and process group reservation memos from the Sales Department
• Dining Room Operations
  • Ensure tables, silverware, and glassware are clean and properly set prior to service
  • Monitor the dining room for cleanliness, ambiance, and guest needs
  • Refill water and assist with other beverage service as needed
  • Assist servers during peak service periods when appropriate
  • Decorate or set up the dining room for special events as needed
  • Support smooth guest transitions between seatings
• Additional Responsibilities
  • Collaborate with the spa reception team for coordinated guest experiences
  • Maintain a polished, professional appearance and demeanor at all times
  • Provide accurate information about restaurant and spa services to guests
  • Uphold health, safety, and hygiene standards in all front-of-house areas
  • Promote a calm, serene atmosphere in alignment with the spa restaurant brand
  • Assist with additional as assigned by management

Qualifications, Skills & Educational Requirements:

• Education & Experience
  • Prior experience in a host/hostess, guest services, or front-of-house role preferred
  • Experience in fine dining, elevated hospitality or spa environments is strongly desired
  • Familiarity with reservation management systems is a plus
  • Basic knowledge of food and beverage service standards
  • Understanding of dining room etiquette and refined guest service strongly preferred
• Skills & Abilities
  • Outgoing, charismatic personality with excellent interpersonal skills
  • Strong written and verbal communication skills
  • Ability to maintain a polished, professional appearance aligned with Forbes and Mirbeau refined standards
  • Excellent organizational skills and ability to multitask in a fast-paced, detail-oriented environment
  • Ability to remain composed and gracious under pressure
  • Demonstrated commitment to exceptional guest service and hospitality standards
  • Willingness to collaborate with both front-of-house and back-of-house teams, as well as other departments as needed to ensure a seamless experience for all guests
  • Flexibility to work evenings, weekends and holidays as needed is required
  • Physical ability to stand and walk for extended periods and move efficiently throughout the dining venue

Employee Perks and Company Incentives:

• Discounted rates for services and retail items within the spa!!
• 401K with company match
• Medical, Dental, Vision and Life Insurance Plan
• Employee Assistance Program and Resources
• Paid time off for full-time AND part-time employees!!
• Holiday Pay
• Career advancement potential within the company
• Anniversary Program!!
• Work Performance Incentives
• And more!!!

Only the best know that genuine hospitality is felt in every thoughtful detail.

Come find your balance- and your future- with us.