Beverages, Quality Control, Regulatory Compliance, Reporting Skills, Restaurant, State Laws and Regulations, Telephone Skills, Time Management
Position Summary - Pay Range - $17 - 20/hr
The Host person is responsible for ensuring the prompt recognition and seating of all guests at the Restaurant as assigned and assists the servers in providing attentive, courteous, and efficient service to guests throughout their dining experience.
Essential Functions
- Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
- Must participate in all hotel required meetings and trainings.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
- Greet and seat guests at appropriate tables in a timely manner.
- Be attentive of guests’ needs assist in providing a pleasant dining experience.
- Know how to prepare cashier report at the end of the shift.
- Know how to properly take reservations for outlets.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Perform opening and closing duties according to established side work checklist.
- Must be able to answer the telephone according to standards.
- Have a complete knowledge of standards of service for receiving a room service order.
- Have a thorough knowledge of menus and current specials in all applicable departments.
- Assist servers and cashiers in the servicing of guests as needed.
- Know and understand the state liquor laws.
- Ensure overall guest satisfaction.
- Assist servers/server assistants when needed.
- Abide by all resort policies and safety rules.
- Perform other duties as requested by management.
Qualifications
- In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
Working Conditions and Schedule
- Long hours sometimes required.
- Medium work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must be able to stand and work for extended periods of time during customary service hours.
- Must be able to bend, stoop or reach as needed.
Please note this job description is considered to be a general outline of position, and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may be subject to changes or revisions by Peregrine Yountville Management LLC at any time with or without notice.
Peregrine Yountville Management LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.
Peregrine Yountville Management LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.
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PEREGRINE YOUNTVILLE MANAGEMENT LLC