The Host is present at the front of the restaurant to warmly greet and welcome guests when they enter the restaurant. They are present until the completion of service. RESPONSIBILITIES - Properly introduces our guests to the restaurant
- Must have basic knowledge of customer service
- Responsible for warmly greeting and welcoming guests when they enter the restaurant
- Answers all incoming calls and is present at the front door to accommodate and manage a comfortable flow of service
- Through service, the primary responsibility is to seat guests following the proper seating rotation
- Maintain the look of menus, book reservations, and take care of any special needs a guest may have outside of table service (i.e., calling cabs, processing gift certificates), all while dictating the flow of gests into the dining room
- Thanks each guest for dining at the restaurant when they are departing the restaurant
- Maintains a professional and warm demeanor throughout service
- Must be able to follow written and verbal instructions given by the managers
- Ability to work in a fast-paced atmosphere while keeping a professional demeanor
- Ability to stand or walk during an entire 8-10-hour shift
- Must be able to perform other related tasks designated from the management
QUALIFICATIONS - Must be at least 18 years of age
- Minimum of 6 months of customer service, retail sales, or food service experience preferred
- Demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
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