Host RC Supply CO. (Full Time)

River Cree Resort & Casino
  • Des Plaines, IL
    4 days ago

    Job Description

    WALK-IN WEDNESDAY

    Interview on the spot

    Every Wednesday from 12 PM - 2 PM

    2500 E. Devon Ave | Des Plaines IL 60018

    Free Parking Free Shuttle from the Rosemont Blue Line Station

    Job Functions

    Position Summary

    The Host coordinates dining room activities to assure quality service is provided to guests.

    Essential Duties and Responsibilities

    Job Description

    Meet and greet customers promptly courteously and graciously addressing customers by name whenever possible. Learn the locals names and recognize them when they come to the restaurant.

    Escort customers to tables and provide menus.

    Arrange parties or special services for customers.

    Answer phones manage reservations and notes in Open Table take and prepare to-go orders receive payment and bring food to customers when they arrive.

    Maintain a complete working knowledge of the menus menu ingredients and daily specials.

    Manager the door maintain wait list as appropriate inform customers of approximate wait time and where they can wait for a table inform customers when their table is prepared.

    Manage customer complaints and dissatisfaction in a prompt and professional manner determine necessary adjustments inform manager of complaint and resolution.

    Anticipate customers needs by constantly scanning the room.

    Respond properly in any dining room emergency or safety situation.

    Monitor dining room serving stations for neatness and cleanliness.

    Inspect menus and lists to ensure their condition and appearance.

    Assist with initial setup and as needed reset of dining room which includes moving chairs tables silverware and glassware.

    May perform other duties as assigned.

    Qualifications

    To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed

    Numbers & Facts

    LocationDes Plaines, IL

    Skills

    • Customer Support/Serviceunmatched
    • Needs Assessmentunmatched
    • Resolve Customer Issuesunmatched
    • Telephone Skillsunmatched
    • Waitressingunmatched

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