• Springfield, MO
  • Part-time
30+ days ago

Job Description

 Position Overview: We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure. 


 Key Responsibilities: 


  • Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
  • Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
  • Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
  • Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
  • Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.
 
Qualifications: 


  • Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
  • Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
  • Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
  • Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
  • Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

Complete our short application today!

Numbers & Facts

LocationSpringfield, MO
Job TypePart-time
IndustryRestaurant/Food Services
Company Size5,000 to 9,999 employees
Websitehttp://www.villageinn.com
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Skills

  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Maintain Complianceunmatched
  • Presentation/Verbal Skillsunmatched
  • Regulationsunmatched
  • Restaurantunmatched
  • Safety Complianceunmatched
  • Safety Standardsunmatched
  • Sanitationunmatched
  • Team Playerunmatched
  • Writing Skillsunmatched

About Company

Since 1958, guests have visited Village Inn because they know they will enjoy great-tasting food and extra-friendly service in a clean and comfortable family environment. Our breakfast heritage is based on made-from-scratch buttermilk pancakes, eggs cooked any-style and a pot of hot coffee on every table.

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