Join the team at Steelbach, a Southern-inspired kitchen and chophouse located in the heart of Armature Works. We are seeking dynamic, hospitality-driven individuals who thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional guest experiences. At Steelbach, we take pride in creating memorable moments through outstanding food, genuine hospitality, and a commitment to customer satisfaction.
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work evenings, weekends, and holidays.
What You'll Do
Welcome guests to Steelbach with warmth and intention
Provide accurate wait times and manage the waitlist with confidence and transparency
Manage reservations and coordinate seating across our dining and bar areas with precision
Escort guests to their assigned tables, present menus, and introduce their server by name
Bid farewell to every departing guest
Coordinate with the wait staff on available seating and floor flow in real time
Give extra care and attention to guests who may need additional assistance
Answer incoming calls promptly and address guest inquiries with professionalism
Step in to assist the wait staff as needed
Perform other related duties as assigned
What You'll Bring
A natural ability to connect with people and make them feel genuinely at ease
Strong organizational skills — you can manage a full floor without losing your composure
Solid understanding of restaurant etiquette and guest experience standards
Familiarity with health and safety regulations
Excellent communication skills, both in person and over the phone
Ability to monitor the entire dining and bar area with a sharp, attentive eye
Flexibility to work evenings, weekends, and holidays
Good physical condition to stand and move throughout an entire shift
High school diploma or GED
Previous experience as a Host/Hostess or Server preferred
Experience managing reservations is a plus
Physical Requirements
Remain standing for extended periods throughout the shift
Bending, squatting, and lifting up to 15 lbs. for short distances
Ability to work comfortably in a fast-paced environment with varying noise levels
What's In It for You
Competitive Pay
Referral Program - Know great people? Bring them in
Flexible Schedule - Work that fits your life
Employee Discount
Collaborative Team Environment - A crew that lifts each other up — we win as one