As a Host / Hostess at MAR Y SOL, you will be the first and last point of contact for our guests. You’ll manage the flow of the dining room, create a welcoming atmosphere, and ensure every guest feels comfortable, informed, and genuinely cared for throughout their visit.
Key Responsibilities - Warmly welcome and greet guests upon arrival, maintaining a smooth and organized entrance flow
- Manage the seating floor efficiently to support service and guest satisfaction
- Make guests feel comfortable while waiting; escort guests to the bar or directly to their tables
- Assist with pre-service setup and applicable closing duties
- Communicate clearly and confidently with guests, addressing inquiries in a professional and courteous manner
- Demonstrate familiarity with menu items and ingredients to answer basic guest questions
- Answer phone calls and provide accurate information regarding reservations, availability, hours, and services
- Maintain proper levels of stationery and materials at the host stand
- Interact with departing guests to ensure a memorable and positive final impression
Qualifications
- Minimum 2 years of hosting experience in an upscale, reputable restaurant (required)
- Weekend availability (required)
- Open Table experience preferred
- Natural conversational skills with the ability to engage guests in a relaxed and professional manner
- Strong integrity and sound judgment with the ability to make quick decisions
- Clear, articulate communication skills both in person and over the phone
- Highly organized and detail-oriented
|