Hostess

 As a Hostess, you will be responsible for greeting and seating guests, managing reservations, and ensuring smooth operations at the front of the restaurant. You will provide a warm and inviting atmosphere, demonstrate exceptional customer service, and assist the waitstaff and management in ensuring an efficient dining experience.

Responsibilities:

• Greet and welcome guests as they arrive in a friendly and professional manner.
  
• Manage reservations and maintain an organized waiting list during busy periods.
  
• Escort guests to their assigned tables and provide menus.
  
• Ensure tables are set and clean prior to seating guests.
  
• Assist guests with special requests or accommodations, when necessary.
  
• Answer the phone, take reservations, and assist with inquiries about menu items, restaurant policies, or directions.
  
• Communicate effectively with the kitchen and waitstaff to ensure timely seating and service.
  
• Monitor the dining area to ensure guests are comfortable and attended to.
  
• Assist with light cleaning duties such as wiping down menus, sweeping the entrance, and tidying up the lobby area.
  
• Maintain a calm and professional demeanor during busy periods.
  
• Adhere to health and safety regulations, including COVID-19 guidelines, when applicable.
  

Requirements

• Previous experience in a customer service role, preferably in a restaurant or hospitality setting.
  
• Excellent communication and interpersonal skills.
  
• Strong organizational skills and ability to multitask effectively.
  
• Friendly, approachable, and attentive to guest needs.
  
• Ability to work well under pressure in a fast-paced environment.
  
• Flexibility to work evenings, weekends, and holidays as needed.
  
• A positive attitude and a team-oriented mindset.
  

Benefits