Hotel Area Manager

Migis Hotel Group, a nimble, creative Maine-based hospitality management services company, has an opening for a Hotel Area Manager to oversee several hotels in our portfolio which are located in Midcoast Maine. This is a hybrid position, which can be performed remotely, with travel to Midcoast Maine required at contractually obligated times, and at times of onboarding new clients, heavily.

JOB SUMMARY:

The Hotel Area Manager is responsible for delivering hotel management services to owner clients, driving strong operational and financial performance at each hotel while also protecting the profitability of the management relationship for MHG. This requires balancing multiple priorities to ensure each management relationship remains productive and profitable for MHG.

Serving as a key liaison between MHG, hotel leadership and ownership, the Hotel Area Manager monitors performance, identifies risks and opportunities, and provides guidance, training, and accountability to drive strong results.

This role also supports the evaluation of new clients, and importantly, the onboarding of new clients, developing resources required to deliver services profitably, perform due diligence, financial forecasting, and manage hotel management transitions, including the adoption of new systems and platforms. The person in this role must be a quick learner and strong process builder, able to quickly understand new client needs and create practical tools, workflows, and resources to support effective transitions.

Success in this position requires strong financial judgment, disciplined time management, excellent communication skills and the ability to balance service delivery across existing clients, prospective clients, and new hotel transitions in a way that supports both client success and a profitable management relationship for MHG.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

·         Ensure each client relationship supports strong hotel performance while remaining profitable, productive, and sustainable for MHG.

·         Translate annual financial goals into practical operating plans for each hotel.

·         Oversee, coach, develop, and hold General Managers accountable for property performance.

·         Lead property-level financial performance, including budgeting, forecasting, labor management, expense control, and profitability.

·         Train General Managers on workforce planning, employee programs, compliance, facilities maintenance, capital planning, and risk management.

·         Review monthly operating results, identify variances, and ensure appropriate corrective action.

·         Monitor guest experience, service standards, operational compliance, staffing efficiency, and property performance.

·         Serve as the primary operational liaison between MHG and property ownership.

·         Communicate results, challenges, opportunities, and recommendations clearly to ownership and MHG leadership.

·         Support new client evaluation, onboarding, property transitions, and stabilization.

·         Support the performance of food and beverage and other outlets, where applicable, including labor, pricing, service standards, and profitability.

MINIMUM REQUIREMENTS:

·         Significant hotel, resort, or hospitality operations leadership experience.

·         Prior General Manager experience is required.

·         Prior Area Manager, Regional Operations Manager or comparable above-property leadership experience required.

SKILLS AND COMPETENCIES:

·         Financial leadership and business judgment.

·         Demonstrated problem-solving skills

·         Strong financial acumen, including experience with budgets, forecasts, financial statements, labor controls, and multi-level profitability.

·         Demonstrated ability to coach, develop, and hold senior leaders accountable.

·         Experience working with ownership groups, investors, and client stakeholders.

·         Technology acumen, comfort learning new systems, platforms, reporting tools, and hotel-specific processes.

·         Strong time management and prioritization across multiple properties and client relationships.

·         Ability to lead through General Managers and build accountability at the property level.

·         Clear, professional communication with owners, executives, property teams, and internal support departments.

·         Ability to identify risks, solve problems, and move priorities forward.

·         Collaborative, adaptable leadership style with a focus on service, performance, and sustainable client relationships.

·         Impeccable communication and organization.

ADDITIONAL REQUIREMENTS:

·         Must be eligible to work in the United States of America

·         Must be at least 18 years of age

·         Must be able to work at a computer for long periods of time

·         Some travel to hotel sites is required.

·         Work environment will be a combination of office, remote and on property.

·         Evening and weekend work may be required to support business needs and employee relations matters. 

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required or personnel so classified.  All persons may be required to perform duties outside of their normal responsibilities from time to time, as needed.