Budgeting, Communication Skills, Hospitality and Tourism, Hotel Management, Hotel Management Software, Interpersonal Skills, Inventory Management, Leadership, Marketing Strategy, Microsoft Office, Operations, People Management, Performance Analysis, Performance Reviews, Problem Solving Skills, Purchasing/Procurement, Resolve Customer Issues, Schedule Development, Staff Training, Team Building, Team Lead/Manager
- 401(k)
- Employee discounts
- Paid time off
About the Role:
Join Saras Hospitality Operating Inc as a Hotel Assistant General Manager in beautiful Kingston, NY! This exciting role offers the opportunity to lead a dedicated team while ensuring exceptional guest experiences in a vibrant and welcoming environment.
Responsibilities:
- Assist the General Manager in overseeing daily hotel operations.
- Ensure high standards of guest service and satisfaction.
- Manage staff scheduling, training, and performance evaluations.
- Oversee inventory management and procurement of supplies.
- Implement marketing strategies to boost occupancy rates.
- Handle guest complaints and resolve issues promptly and professionally.
- Monitor financial performance and assist with budgeting.
- Promote a positive team culture and maintain employee morale.
Requirements:
- Minimum 3 years of experience in hotel management or hospitality.
- Strong leadership skills with a focus on team development.
- Excellent communication and interpersonal skills.
- Proficiency in hotel management software and Microsoft Office.
- Ability to work flexible hours, including weekends and holidays.
- Strong problem-solving skills and a guest-centric mindset.
- Relevant certifications in hospitality management preferred.
- Proven track record of achieving operational goals.
About Us:
Saras Hospitality Operating Inc has been a leader in the hospitality industry for over 10 years, providing exceptional service and memorable experiences to our guests. Our commitment to excellence and employee satisfaction makes us a preferred employer in Kingston, NY, where we pride ourselves on fostering a supportive and dynamic work environment.
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Saras Hospitality Operating Inc