Hotel Assistant Manager - Full Time (Tropicana Atlantic City)

• Monitors and directs all parking traffic and activity via direct reports.
• Schedules staff to ensure quality guest service while maintaining proper labor controls.
• Assures compliance with New Jersey casino regulations and other required regulations
• May perform other duties as assigned

Starting Rate $60,000.00

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

• 3-4 years prior Supervisory or Management experience in Casino Hotel Environment.
• High School diploma or GED.
• Casino Employee Registration
• Driver's License
• Must have exceptional verbal and written communications skills
• Must possess computer skills including Microsoft Office products.
• Experience with LMS

Planning Discriminating Colors

Remembering Details Working Rapidly

Using Arithmetic Working at Various Tempos

Reading Concentrating Amid Distractions

Directing Others Remembering Names & Faces

Making Decisions Examining & Observing Details

Standing Sitting

Walking Bending/Stooping

Reaching Observing

Kneeling Pushing

Pulling Turning

Hearing Balancing

Tasting Smelling

Lifting lbs.

Inside Outside

Dry Wet

Noisy Odors

Heat Changing Temperatures

Hot Cold

High Places Dirty

Hazards Gloves

CER License is Required

• Schedules staff to ensure quality guest service while maintaining proper labor controls,
• Assures smooth and safe vehicle movement in all drive-thru's, lots and garages.
• Consistently demonstrates superior customer service skills and acts as a positive role model for all employees
• Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior.
• Clearly communicates and enforces company policies and procedures and, department goals.
• Addresses employee performance issues, coaches for improvement and provides ongoing feedback.
• Ensures direct reports carry out Family Style Service at all times
• Assists with preparation of annual budget and meets or exceeds yearly operational budget plan.
• Provides supervision and oversight of Valet Operations, Self Park and Front Office teams.
• Assists with recruiting, hiring and training of staff, establishes realistic and measurable service standards and holds employees accountable for meeting standards.
• Schedules staff to ensure quality guest service while maintaining proper labor controls,
• Assures smooth and safe vehicle movement in all drive-thru's, lots and garages.
• Consistently demonstrates superior customer service skills and acts as a positive role model for all employees
• Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior.
• Clearly communicates and enforces company policies and procedures and, department goals.
• Addresses employee performance issues, coaches for improvement and provides ongoing feedback.
• Ensures direct reports carry out Family Style Service at all times
• Assists with preparation of annual budget and meets or exceeds yearly operational budget plan.
• Provides supervision and oversight of Valet Operations, Self Park and Front Office teams.
• Assists with recruiting, hiring and training of staff, establishes realistic and measurable service standards and holds employees accountable for meeting standards.