Hotel Complex Director of Sales

Compensation Type: Yearly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

 

Residence Inn Deptford

Overview:

 

 

Responsibilities:

• Drive top-line revenue growth across group, transient, and catering segments while identifying new opportunities to expand market share and profitability.

  • Lead the commercial strategy for two successful Marriott hotels, creating innovative sales initiatives that deliver exceptional results.

  • Stay ahead of market trends, competitive activity, and economic influences to position the hotels as market leaders.

  • Develop and execute dynamic marketing and communication strategies that strengthen brand awareness and maximize return on investment.

  • Serve as the voice of the customer, bringing valuable client and guest insights to hotel leadership and influencing key business decisions.

  • Transform data into action by leveraging STR reports, forecasting, P&L analysis, sales mix performance, group pace, and other key business metrics.

  • Analyze demand generators, market conditions, and industry trends to identify opportunities for sustainable growth.

  • Conduct competitive reviews, SWOT analyses, and market assessments to maintain a competitive advantage and stay ahead of emerging hotel supply.

  • Develop targeted strategies to penetrate key geographic markets and expand the hotel's customer base.

  • Build, retain, and grow high-value client relationships while securing new business opportunities and strategic partnerships.

  • Create and implement winning sales strategies for key market segments and major accounts, driving both new and repeat business.

  • Design effective sales deployment plans and market assignments that maximize team productivity and revenue generation.

  • Establish ambitious yet achievable sales goals designed to exceed revenue, budget, and market share objectives.

  • Monitor group pace, production performance, and pipeline activity to ensure consistent achievement of sales targets.

  • Lead, coach, and inspire a high-performing sales team while fostering a culture of accountability, collaboration, and success.

  • Manage strategic sales activity and travel planning to maximize market presence, business development opportunities, and revenue growth.

Qualifications:

 

Benefits:

We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
  401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

Posting Date:

This job opening was posted on [insert date] and will remain open for at least 75 days.