Hotel, Front Desk Agent (Part-Time)

WHATS IN IT FOR YOU

• Competitive salary of $20.08/hr. with discretionary performance bonuses 2x a year!
• Complimentary meals and covered team member parking.
• Company-paid gaming licenses (Class A & Class B)
• Variety of additional voluntary benefits and retirement plans.

WHAT YOU'LL DO

• Be the face of MCR for new hires and team members; exemplify MCR's values and set a great example by always demonstrating excellent guest service and professionalism.
• Checking guests in on arrival and out on departure.
• Posting charges to appropriate guest accounts.
• Assisting guests with disabilities.
• Manage online, phone, and in-person, room reservations.
• Arrange specialized services for VIP customers.
• Operating switchboard and assisting with inquiries.
• Collaborating and communicating with other internal departments to ensure guest satisfaction.
• Complying with company procedures and safety policies.
• Creating, maintaining, and facilitating a positive and safe work environment; promoting positive team member relations and reporting issues to the appropriate personnel.
• Perform other duties as assigned.

WHAT YOU'LL BRING

• 2 (two) years of customer service experience.
• 1 (one) year of luxury hospitality experience.
• Tribal gaming experience a plus.