Administrative Skills, Communication Skills, Computer Skills, Credit Cards, Customer Relations, Customer Support/Service, Gaming, High School Diploma, Interpersonal Skills, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Organizational Skills, Presentation/Verbal Skills, Training/Teaching, Transaction Processing/Management
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Job Type
Part-time
Description
J o i n t h e S e v e n F e a t h e r s F a m i l y !
Why Work at Seven Feathers?
At Seven Feathers, our passion is people. We empower our team members to grow and succeed through a supportive, and fun work culture. Whether you're just starting your career or looking to take the next step, we provide training, development, and a wide range of opportunities to help you achieve your goals. As part of the Seven Feathers family, you'll feel valued and supported every step of the way.
The Position:
Responsible for providing exceptional guest service for all resort guests. Handles registration, room assignments, check out and cashiering in a friendly, professional manner to encourage repeat business. Duties include but are not limited to:
- Upholds the resorts commitment to exceptional guest service.
- Is familiar with and can perform all the duties and responsibilities of the reservation agent.
- Completes guest transactions by processing payments in cash or credit card.
- Demonstrates working relationship and communication skills conductive to a professional and friendly work environment with all departments.
- Resolves and /or refers to management all guest requests, concerns, complaints, and suggestions quickly, efficiently and courteously in a continuous effort to provide exceptional guest service. Does not exceed realm of specified authority.
The Benefits:
We offer a competitive salary and a benefits package that shows how much we care about our team, including:
- Comprehensive medical, dental, vision, and Rx coverage
- Generous Paid Time Off to recharge and enjoy life
- 401k with up to a 3.5% employer match to secure your future
- 20¢ per gallon fuel discounts to keep you moving
- Free meals
- Direct Pay (Payday Advance)
Requirements
- High School Diploma or GED Certificate required.
- 1 year of experience working in a customer service environment required.
- Experience with Micros, Patron, and Opera preferred.
- Clerical/administrative experience required.
- Excellent organizational, verbal, interpersonal, and customer relations skills.
- Basic computer skills in Microsoft Word, Excel and Outlook.
- Ability to handle multiple priorities and tasks at once.
- Able to follow verbal as well as written instructions.
- 18 years of age or older.
- Must be able to obtain a Class I Gaming License.
- Must be able to obtain a Food Handlers Card.
Are you ready to be part of something extraordinary? Apply now and join a team that's as passionate about your success as you are. At Seven Feathers, every day brings a new opportunity to grow, have fun, and make a difference!
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Umpqua Indian Development Corp