Administrative Skills, Communication Skills, Credit Cards, Customer Support/Service, Fast Food, High School Diploma, Organizational Skills, Presentation/Verbal Skills, QoS (Quality of Service), Writing Skills
Holiday Inn Express Plattsburgh is looking for a friendly and helpful Front Desk Attendant to join our team!
Job Responsibilities:
- Provide the highest quality of service to the customer at all times.
- Promptly and effectively deal with guest complaints and requests.
- Check guests in and out efficiently and in a friendly manner.
- Take reservation requests
- Block rooms and handle special requests.
- Monitor room availability.
- Open and close shifts; make cash drops.
- Ensure all credit cards, cash, and change funds are balanced throughout each shift.
Requirements:
- Flexible Schedule
- Customer service attitude.
- Excellent communication and organizational skills.
- High school diploma or equivalent verbal, written, and administrative skills.
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Holiday Inn Express, Plattsburgh