Hotel Front Desk Night Auditor

Seville Plaza Kansas City

Kansas City, MO

JOB DETAILS
SALARY
SKILLS
Accounting, Accounting Software, Auditing, Bookkeeping, Card Processing, Communication Skills, Computer Skills, Customer Satisfaction, Customer Support/Service, Detail Oriented, High School Diploma, Hospitality and Tourism, Hotel Management, Housekeeping/Cleaning, Maintenance Services, Resolve Customer Issues
LOCATION
Kansas City, MO
POSTED
1 day ago

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Perform additional bookkeeping, administrative, and accounting procedures as required • Provide exceptional service to all hotel guests during their stay Qualifications: • Flexible overnight hours are required • Experience in the hospitality industry or guest services is preferred, but not required • Proficiency with computers is required; experience with reservation and accounting software is desired • Some college is preferred but a high school diploma or equivalent is required • Great communications. and excellent customer service skills are required Compensation: 16hr - 18hr

About the Company

S

Seville Plaza Kansas City