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Hotel Front Desk Representative, O.Henry Hotel

Quaintance-Weaver Restaurants and Hotels
  • Greensboro, North Carolina
    11 days ago

    Job Description

    Hotel Front Desk Representative
    Location: O.Henry Hotel, Greensboro, North Carolina
    Hours: Full Time
     
    O.Henry Hotel is looking for a friendly and energetic Front Desk Representatives to join their team of enthusiastic hospitality professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference.
     
    Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us, click here.
     
    What are the responsibilities of a Front Desk Representative?
    • Providing prompt, friendly, attentive service while ensuring that each guest has a delightful experience
    • Answering inquires pertaining to hotel services, travel directions or making recommendations regarding shopping, dining or entertainment
    • Acting as a liaison with multiple departments regarding any and all hotel related needs
    • Establishing and maintaining hotel and guest relationships
    • Passionately maintain a high level of cleanliness and safety at all times 
    What Skills and Experience are Desired for a Front Desk Representative?
    • Schedule availability to include weekdays, weeknights and weekends
    • Friendly, energetic and detail-oriented
    • Passion for hospitality
    • Great interpersonal and communication skills
    • Strong sense of urgency and initiative
    • Ability to retain and recall detailed information
    • Working in a fast paced, enthusiastic work environment
    Benefits? Yes.
    • Employee Stock Ownership Plan (ESOP)
    • Health, dental and vision insurance
    • Voluntary Life Insurance
    • 401K
    • Paid annual leave (vacation, sick, personal, etc.)
    • Family medical leave and domestic partner benefits
    • Industry related continuing education and frame of reference opportunities

    Numbers & Facts

    LocationGreensboro, North Carolina
    Websitehttps://www.qwrh.com/current-openings/

    Skills

    • Communication Skillsunmatched
    • Detail Orientedunmatched
    • Interpersonal Skillsunmatched

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