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Hotel Front Office Supervisor

Commonwealth Hotels
  • Canton, Michigan
    Today

    Job Description

    Join Our Team at Embassy Suites by Hilton Akron Canton Airport!

    Embassy Suites by Hilton Akron Canton Airport seeks a top-performing Hotel Front Office Supervisor, Hotel Front Desk Supervisor, or Hotel Guest Services Supervisor.
     
    ANTICIPATED SCHEDULE: Primarily an evening shift position, with flexibility to work some mornings and mid shifts
     
    About Us:
    Join Our Award-Winning Team at Embassy Suites Akron Canton Airport!
    Located just off I-77 in North Canton and only two miles from Akron-Canton Airport, our hotel is a market leader with a reputation for excellence. We're proud to be an award-winning, full-service Hilton property with accolades from Hilton, TripAdvisor, and even recognition as Hotel of the Year. With popular destinations like Belden Village Mall and the Pro Football Hall of Fame just a few miles away, our location offers both convenience and opportunity. We're looking for passionate individuals to join our great team, where unlimited growth potential awaits.
     
     
    What’s In It for You?
    Comprehensive Benefits: Medical, Dental, Vision 
    Financial Perks: 401(k) with Company Match, Same-Day Pay, and Flexible Spending Accounts
    Time Off: Vacation, Personal Days, and Holiday Pay
    Exclusive Discounts: Hotel, Food, and Beverage Savings for Personal Travel
    Professional Growth: Online Training Courses 
    Additional Support: Employee Assistance Program, Jury Duty Leave, Bereavement Leave, and More
     
    Key Responsibilities for the Hotel Front Office Supervisor, Hotel Front Desk Supervisor, or Hotel Guest Service Supervisor include:
    • Maintains day-to-day operations of the Front Desk.
    • Establishes and maintains appropriate service standards for all Front Office areas.
    • Maintains proper cash handling procedures and appropriate over and short documentation.
    • Adheres to all hotel policies about hiring, disciplinary actions, and required training documentation.
    • Working Front Office Manager covering all short-staffed shifts, including audits.
    What We Are Looking For in a Hotel Front Office Supervisor, Hotel Front Desk Supervisor, or Hotel Guest Service Supervisor
    • Strong interpersonal skills and possession of a full understanding of professional business ethics and customer service excellence.
    • Excellent oral and written communication skills.
    • Excellent organizational skills, manages time well, correctly prioritizes, and is flexible.
    Why Commonwealth Hotels?
    Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

    Explore Our Hotel:
    https://www.hilton.com/en/locations/usa/ohio/akron/embassy-suites/

    At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.

    Join us in shaping the future of hospitality in Akron, Canton, Ohio
     Apply today!

    Numbers & Facts

    LocationCanton, Michigan
    Websitehttps://www.commonwealthhotels.com/careers

    Skills

    • Business Ethicsunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Disciplinary Actionunmatched
    • Diversityunmatched
    • Documentationunmatched
    • Establish Prioritiesunmatched
    • Hospitality and Tourismunmatched
    • Hotel Managementunmatched
    • Interpersonal Skillsunmatched
    • Office Managementunmatched
    • Online Coursesunmatched
    • Online Trainingunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Return on Investment (ROI)unmatched
    • Writing Skillsunmatched

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