Communication Skills, Housekeeping/Cleaning, Interpersonal Skills, Organizational Skills, Policy Development, Privacy Controls, Procedure Development, Quality Metrics, Safety Process, Safety/Work Safety, Service Delivery, Team Player
Overview:
Hotel Housekeeper
Provide exceptional housekeeping services by cleaning and maintaining guest rooms in accordance with established policies, procedures, and quality standards.
Responsibilities:
- Clean and service all assigned guest rooms to company standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities.
- Stock and organize linen carts with the supplies required for designated work areas.
- Maintain supply closets in a clean, organized, and well-stocked condition.
- Conduct room status checks at designated times and accurately documents rooms as vacant, occupied, or available for service.
- Ensure the safety, security, and privacy of guests and team members at all times.
- Assist Housepersons with the removal and transportation of soiled linens, trash, and other housekeeping materials as needed.
- Report maintenance concerns, safety hazards, lost-and-found items, and guest issues promptly to the appropriate department.
- Follow all company, departmental, and safety policies and procedures.
- Perform additional duties and special projects as assigned by management.
Qualifications:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Ability to work flexible schedules, including nights, weekends and holidays is required.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
- Excellent interpersonal, organizational and communication skills.
- Display strong work ethic and team work.
Pay Range:
USD $0.00 - USD $0.00 /Hr.