Category: Hotel Operations
Status: Non-Exempt
Reports To: Hotel Management
Job Description The Hotel Maintenance Worker is responsible for maintaining and repairing the Hotel’s facilities, ensuring a safe, clean, and well-functioning environment for guests and staff. This role involves routine maintenance tasks, emergency repairs, and collaboration with other departments to address any facility-related issues that arise. Benefits - Medical
- Dental
- Basic Life Insurance (included with the dental plan)
- Vision
- Short-term Disability
- Combo plan covering accidents, hospitalizations, and critical illnesses
- Paid time off
- Voluntary life insurance
- Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment)
Location In-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required). Responsibilities - Address and resolve maintenance ticket issues promptly and follow up on existing maintenance tickets.
- Respond to hotel maintenance calls daily.
- Inspect guest rooms, lobby areas, and equipment regularly to repair, replace, or correct miscellaneous items needed.
- Complete necessary task assignments including those requiring kneeling, bending or stooping.
- Report all items in need of repair and other major repairs to the manager.
- Address stressful situations and guests with a positive attitude, tact, and politeness.
- Perform minor repairs and coordinate with the Hotel Management for more complex issues.
- Perform regular inspections and maintenance on hotel facilities, including HVAC systems, plumbing, electrical systems, and general building infrastructure.
- Ensure cleanliness and proper maintenance of equipment, machinery, and common areas. Address any sanitation concerns and adhere to health and safety regulations.
- Implement and follow a preventive maintenance schedule to avoid potential problems and ensure optimal equipment and facility performance.
- Act quickly and efficiently in response to facility emergencies, such as equipment malfunctions, leaks, or power outages.
- Keep track of maintenance supplies and equipment. Replenish inventory as needed and maintain organized storage.
- Maintain detailed records of maintenance activities, repairs, and any issues encountered. Prepare reports as required.
- Work closely with hotel management and other departments to address maintenance needs and support overall hotel operations.
- Follow all safety procedures and regulations, ensuring that maintenance activities do not pose risks to guests or staff.
Skills / Experience - Proven experience in facility maintenance or a related field. Previous experience in a casino or hospitality environment is a plus.
- Strong mechanical aptitude with knowledge of electrical systems, plumbing, HVAC, and general building maintenance.
- Ability to diagnose and resolve maintenance issues quickly and effectively.
- Good verbal and written communication skills. Ability to work collaboratively with team members and interact professionally with guests.
- Ability to perform physical tasks, including lifting, climbing, and working in various environmental conditions.
- Relevant certifications (e.g., HVAC, electrical, plumbing) are preferred but not required.
Physical Requirements - The ability to stand and walk for prolonged periods of time.
- Use hands to handle objects, tools, or controls.
- The ability to regularly lift and/or move objects weighing at least 50 pounds and push or pull items weighing up to 200 pounds with assistance.
- The ability to work in an environment with a moderate noise level.
- Must be able to climb ladders up to 30 ft. high for prolonged periods of time.
- Must be able to reach in all
- The ability to be exposed to several factors, including dust, cigarette smoke, and possibly various outside weather conditions.
- May include evenings, weekends, and holidays based on casino operating hours.
This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs. Core Values - Service - Personalized, warm, and consistently exceptional customer service.
- Value - Committed to deliver quality products for great prices.
- Growth - Promote personal development and growth for all team members.
- Family - Create a family-like environment by staying close to our guests and our team members.
- Passion - Work with passion and enthusiasm every day.
|