Marriott Albuquerque is currently seeking a Night Auditor, the night auditor will assure the highest guest satisfaction by providing superior customer service.
Responsibilities:
Check guests into and out of the hotel in an accurate, speedy, and courteous manner.
Handle payments received.
Resolve escalated guest relations issues when needed.
Answer inquires pertaining to hotel policies and services.
Respond to and follow up on all guest requests to ensure guests are satisfied with the hotel's services and accommodations.
Positively represent and promote the property.
Properly compile, complete, and distribute reports to management and team as directed.
Report any maintenance security or safety issues.
Other duties as assigned.
Requirements:
High school diploma or equivalent.
Front Desk experience preferred, but will train.
Highly motivated and self-directed.
Exceptional customer service skills.
Ability to stand for extended periods of time.
Ability to work holidays and weekends based on the demands of the hotel.
Numbers & Facts
Location
Albuquerque, New Mexico
Skills
Customer Support/Serviceunmatched
High School Diplomaunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.