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Hotel Night Auditor

Super 8 by Wyndham

Duluth, MN

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JOB DETAILS
SKILLS
Auditing, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Detail Oriented, High School Diploma, Hotel Management Software, Interpersonal Skills, Maintain Compliance, Mathematics, Organizational Skills, Problem Solving Skills, Reporting Skills, Resolve Customer Issues, Safety Compliance, Security Compliance, Security Protocols
LOCATION
Duluth, MN
POSTED
18 days ago
Benefits:
  • Employee discounts
  • Paid time off
  • Free uniforms
  • Opportunity for advancement

About the Role:
Join the Super 8 by Wyndham team in Duluth, MN as a  Night Auditor/Front Desk Associate.  This position is mainly Night Audit with limited Front Desk duties . This flexible shift position offers you the opportunity to provide exceptional customer service while ensuring a smooth operation during the night hours.



Responsibilities:
  • Greet and assist guests with check-in and check-out processes.
  • Manage reservations and handle guest inquiries efficiently.
  • Perform nightly audits and reconcile daily transactions.
  • Maintain a clean and organized front desk area.
  • Handle guest complaints and resolve issues promptly.
  • Prepare reports on room occupancy and revenue.
  • Ensure compliance with safety and security protocols.
  • Assist with other hotel operations as needed.
Requirements:
  • High school diploma or equivalent; hospitality experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to work flexible shifts, including nights and weekends.
  • Proficiency in basic computer skills and hotel management software.
  • Detail-oriented with excellent organizational skills.
  • Customer-focused attitude with a passion for service.
  • Ability to handle cash and perform basic math calculations.
  • Previous experience in a front desk or auditor role is a plus.
About Us:
Super 8 by Wyndham has been a trusted name in the hospitality industry for over 40 years. Our commitment to providing comfortable accommodations and friendly service has made us a favorite among travelers. Join our team and discover why employees love working in a supportive and engaging environment!

About the Company

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Super 8 by Wyndham

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