Accounting, Accounting Software, Bookkeeping, Card Processing, Communication Skills, Computer Skills, Customer Support/Service, Hospitality and Tourism, Hotel Management, Housekeeping/Cleaning, Interpersonal Skills, Maintenance Services, Resolve Customer Issues, Training Tools, Training/Teaching
Night Auditor
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!
Responsibilities
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Process additional administrative, bookkeeping, and accounting procedures as required
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Make sure every hotel guest has a pleasant stay
Qualifications
- Outstanding communication skills and excellent customer service skills are required
- Some college is preferred but a high school diploma or equivalent is required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Overnight shift; requires flexible hours
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Compensation $16.50 - $18 hourly About Orangewood Inn & Suites KCI
We are an interior corridor hotel with a 7-minute estimated drive from Kansas City International Airport.
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Orangewood Inn & Suites KCI