Hotel Operations Manager

Double Star Hospitality - Westlake

  • Westlake, OH
  • 22 days ago
  • Full-time
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Skills

  • Budget Managementunmatched
  • Budgetingunmatched
  • Cost Controlunmatched
  • Financial Analysisunmatched
  • Financial Managementunmatched
  • Hotel Managementunmatched
  • Inventory Managementunmatched
  • Operational Improvementunmatched
  • Operational Strategyunmatched
  • Operations Managementunmatched
  • Performance Managementunmatched
  • Performance Reviewsunmatched
  • Problem Solving Skillsunmatched
  • Revenue Growthunmatched
  • Strategic Planningunmatched

Description

Key Duties and Responsibilities:

  • Supervising Staff:
    .
    Hiring, training, scheduling, and supervising all hotel staff, including front desk, housekeeping, food and beverage, and maintenance. 



  • Managing Budgets:
    .
    Developing and managing the hotel's operating budget, controlling expenses, and maximizing revenue. 



  • Ensuring Guest Satisfaction:
    .
    Addressing guest complaints, resolving issues, and implementing strategies to improve guest experience. 



  • Maintaining Facilities:
    .
    Overseeing the upkeep of the hotel's physical environment, ensuring it is clean, safe, and well-maintained. 



  • Ensuring Compliance:
    .
    Enforcing health and safety regulations, as well as other relevant policies and procedures. 



  • Inventory Management:
    .
    Monitoring and ordering supplies and equipment for the hotel. 



  • Collaboration:
    .
    Working with other departments, such as marketing and sales, to promote the hotel and its services. 



  • Strategic Planning:
    .
    Developing and implementing strategies to improve operational efficiency and achieve business goals. 



  • Financial Management:
    .
    Analyzing financial performance, identifying areas for improvement, and implementing cost-saving measures. 



  • Problem Solving:
    .
    Identifying and resolving operational issues, both proactively and reactively. 



  • Performance Management:
    .
    Conducting staff evaluations, providing feedback, and fostering a positive work environment. 

Numbers & Facts

LocationWestlake, OH
Job TypeFull-time

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