Hourly Pooled - Front Desk Assistant, Transportation Services

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Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!

At the University of Wyoming, we are committed to creating a supportive and enriching workplace.

JOB TITLE:

Front Desk Assistant

Pay increases to $15.25/hour after successfully completing a 4 month probationary period.

WORKING HOURS:

Applicants MUST be able to work Summer, Fall 2026, and Spring 2027.

Preference will be given to applicants that can work the following dates/times:

• 9:30 to 11:30 am on Tuesdays and Thursdays during the Fall 2026 semester
• 2:30 to 4:00 pm on Thursdays during the Fall 2026 semester
• All day on Friday, 8/21 and Saturday 8/22 for Move-In

Working hours for this position may range from 10 to 25 hours/week. Applicants may be scheduled to work during the following times:

• Monday - Friday 7:00 am - 5:30 pm
• This position may require occasional night/weekend work.

JOB PURPOSE:

Front Desk Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The main responsibility of this position is acting as the front line for Transportation Services; primarily parking and car rentals. Duties include, but are not limited to:

• Handling front desk operations
• Answering phones
• Data entry
• Processing payments for citations and permits
• Assisting customers, resolving customer issues
• Checking vehicles in and out
• Making reservations and vehicle assignments
• Daily accounting processes; working register, creating deposits
• Opening the office/closing the office when office associate is not available
• All other duties as assigned

MINIMUM QUALIFICATIONS:

Applicants MUST be able to work Summer, Fall 2026, and Spring 2027.

Individuals hired for this position must complete a background check and hold a Valid driver''s license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP.

DESIRED QUALIFICATIONS:

• Strong work ethic
• Attention to detail and organizational skills
• Ability to work in a professional team environment
• Experience with Microsoft Office
• Strong customer service skills
• Strong interpersonal and written communication skills
• Problem solving skills
• Ability to remain calm in difficult and stressful situations
• Experience handling cash, check, and credit cards

REQUIRED MATERIALS:

• Complete the online application
• Upload resume with contact information for 3 professional references
• Complete an availability matrix for Summer and Fall 2026. You may upload it or email it to elizabeth.whitt@uwyo.edu.

WORK LOCATION:

On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level.

HIRING STATEMENT:

UW is an Affirmative Action/Equal Opportunity Educator and Employer (UW Reg 4-1). The University does not discriminate in employment or personnel practices on the basis of race, gender, religion, color, national origin, disability, age, protected veteran status, sexual orientation, gender identity, genetic information, creed, ancestry, political belief, pregnancy, or any other protected category or participation in any protected activity. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email jobapps@uwyo.edu

ABOUT LARAMIE:

The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/