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Job Details
n Job Ref:R26_0000000712n Location:11604 Redbridge Blvd, nnLocust, nNC 28097nn Category:Restaurant Managementn Employment Type:Full timen n nnn n
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Job Summaryxa0
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability.u202f Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems.u202f Ensure compliance with all federal, state and local laws and ethical business practices.u202fxa0
Duties and Responsibilitiesxa0xa0
Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times.xa0xa0
Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.u202fxa0
Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.u202fu202fxa0
Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.u202fxa0
Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System.u202f Execute cash management duties.u202f Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss.u202fu202fxa0
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Education, Experience & Certificationsu202fxa0
High School diploma or GED preferredu202fxa0
Serv-Safe/Local or State Food Service Certification preferredu202fxa0
Previous restaurant shift lead experience preferredu202fxa0
Successful and stable employment historyxa0
Must be 18 years of age or olderu202fxa0
Must be able to work long hours (32+ hours generally required), scheduled or unscheduled, which will include nights,u202fxa0
u202fweekends, and as emergencies ariseu202fxa0
Ability to successfully perform the job duties of all positions in the restaurant.xa0
Functional Skillsxa0
Planning & Prioritizationxa0
Communicates Effectivelyxa0
Process Improvementxa0
Our Valuesxa0
EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our successxa0
DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficultxa0
PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other firstxa0
INNOVATE TO WIN - We champion and challenge for a better way in all we doxa0
HAVE FUN - We find joy, create meaningful impact and celebrate the journey togetherxa0
Our Core Competenciesxa0
CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellencexa0
RESULTS DRIVEN - We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challengesxa0
CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quoxa0
BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industryxa0
WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacityxa0
Papa Johns is an equal opportunity employer.xa0
Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.xa0
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