House Manager

A distinguished principal seeks an exceptional House Manager to steward the launch and ongoing operations of a newly acquired mixed-use property in San Francisco's SOMA district.

This is a rare opportunity for a polished, sophisticated professional who understands that true estate management is equal parts operational excellence, hospitality, discretion, and leadership. More than a property manager, this individual will serve as the connective thread between the residence, the business, trusted vendors, and the principal, bringing order, refinement, and impeccable service to every aspect of the environment.

Recently acquired and poised for thoughtful enhancements, this approximately 5,300-square-foot property spans three levels, with a loft-style private residence on the upper floor and professional office and meeting space below. As the principal will be largely away during the initial transition, there is an immediate need for a confident leader on the ground, someone who can anticipate needs before they arise, navigate complexity with grace, and establish a culture of excellence from day one.

You will serve as the primary point of contact for all property, hospitality, and operational matters.

Responsibilities include:

• Overseeing the daily management of both the residential and office environments.
• Managing vendor, contractor, and service-provider relationships with professionalism and accountability.
• Coordinating renovation projects, property improvements, and ongoing maintenance initiatives.
• Supervising housekeeping and ensuring the property is maintained to impeccable standards.
• Managing invoices, budgets, contracts, and certificates of insurance.
• Supporting business meetings, executive visits, dinners, and occasional entertaining.
• Handling provisioning, special requests, errands, and day-to-day operational needs.
• Creating systems and procedures that promote efficiency, consistency, and exceptional service.
• Serving as a trusted representative of the principal while maintaining the utmost discretion and professionalism.

The Ideal Candidate

The ideal candidate is someone who combines the sophistication of luxury hospitality with the practical expertise of estate operations.

They are as comfortable walking a renovation project with contractors as they are welcoming distinguished guests, managing household staff, or resolving an unexpected challenge with calm confidence and discretion.

Above all, they possess a genuine commitment to service and a natural ability to elevate every environment they touch.

Candidates may come from backgrounds such as:

• Estate Management
• Director of Residences
• Chief of Staff
• Director of Operations
• Luxury Hospitality Leadership
• Private Family Office Operations
• Boutique Hotel or Luxury Property Management

Qualifications

• Significant experience managing luxury residences, estates, executive properties, or hospitality operations.
• Proven success overseeing property projects, renovations, or large-scale operational initiatives.
• Strong financial and administrative capabilities, including budgeting, invoicing, and vendor management.
• An established network of trusted San Francisco-based vendors, contractors, and service professionals.
• Exceptional communication, organizational, and relationship-building skills.
• Sound judgment, discretion, and the ability to operate independently.
• A service-first mindset paired with a hands-on, solutions-oriented approach.

Schedule:

Monday - Friday, general business hours with flexibility

Compensation

The compensation package is anticipated to range from $175,000 to $225,000, commensurate with experience, along with a competitive benefits package.

To Apply:

Please apply at www.mahlermatch.com for consideration; if already on our job board, click Apply Now. Qualified applicants will be contacted.

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