House Person - Banquet

Hilton Miami Downtown

Miami, Florida

JOB DETAILS
SKILLS
Customer Experience, Equipment Maintenance/Repair, Food Delivery, Food and Beverage Industry, High School Diploma, Housekeeping/Cleaning, Lift/Move 50 Pounds, Maintenance Services, Quality Metrics, Salon Services, Time Management
LOCATION
Miami, Florida
POSTED
30+ days ago

ESSENTIAL DUTIES & RESPONSIBILITIES:

A Banquet Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
  • Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris
  • Ensure equipment is in full working order and report any defects
  • Project a professional manner to guests and team members
  • Assist back of house team when requested
  • Able to lift and Push Banquet Equipment
  • Assist with set ups to ensure department runs efficiently
  • Manage the set up relating to Food and Beverage functions in a timely manner
  • Lift/Pull/Push at least 50 pounds
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Attend training provided by the hotel

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY:

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette
  • Knowledge of appropriate table settings and service ware
  • Must posses strong organizational skills
  • Ability to work in outdoor areas
  • Be familiar with all events happening at the hotel
  • Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism

WORK EXPERIENCE & EDUCATION REQUIREMENTS:

  • High School graduate or equivalent preferred but not necessary
  • 6 months to 1 year experience in event set-up services preferred

About the Company

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Hilton Miami Downtown