Job Duties & Responsibilities:
• Provides oversight of hospital operations during assigned shifts, ensuring smooth coordination between departments.
• Acts as the administrative representative of the facility in the absence of executive leadership.
• Ensures compliance with policies, procedures, and regulatory requirements across all units.
• Serves as the primary clinical resource for nursing and direct care staff, offering guidance on patient care and crisis intervention.
• Assists in responding to medical and psychiatric emergencies, including the management of rapid response situations and coordination of appropriate interventions.
• Ensures, staff follow evidence-based practices for behavioral health care and trauma-informed treatment.
• Provides direct patient care as needed in areas with staffing shortages.
• Evaluates and adjusts staff assignments based on acuity, census, and competency to maintain quality care and safe staffing levels.
• Coordinates with leadership to address staffing shortages and arranges coverage as necessary.
• Responds to and manages behavioral health crises, ensuring appropriate de-escalation techniques and interventions are utilized.
• Documents and reports critical incidents, including patient safety concerns, staffing issues, and facility operations challenges.
• Initiates emergency protocols when necessary and ensures compliance with safety procedures.
• Acts as a liaison between nursing, clinical, and administrative teams to enhance communication and coordination of care.
• Facilitates the resolution of conflicts or operational concerns that arise during shifts.
• Monitors adherence to infection control, patient safety, and risk management protocols.
• Participates in audits, compliance checks, and quality improvement initiatives.
• Provides coaching and support to staff regarding best practices and policy adherence.
• Ensures, patients receive compassionate, patient-centered care in alignment with their treatment plans.
• Addresses patient and family concerns, escalating issues to leadership as needed.
• Perform additional duties as assigned to support nursing services and organizational priorities.
Additional Job Description:
Education/Training Requirements:
• Associates Degree in nursing required, Bachelor's Degree in Nursing is preferred. Registered Nurse license by Wisconsin State Board of Nursing is required; license must be in good standing with the Wisconsin State Board of Nursing .
• A minimum of two (2) years' experience in a psychiatric care setting.
• Previous management/clinical supervisory experience is preferred.
• American Heart Association Healthcare Provider CPR certification or American Red Cross Professional Rescue is required within thirty (30) days of date of hire. Bi-annual re-certification is required.
• Formal training in management of the aggressive patient within sixty (60) days of date of hire. Annual re-certification is required.
• Must be deemed competent to serve as a qualified medical professional (QMP) as outlined in the Medical Staff bylaws of Rogers Memorial Hospital . This essential job requirement is evaluated and potentially reviewed at least annually, based on results of the QMP job competency.
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:
• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)