Join our community and experience Emerson College! Seeking a qualified individual to serve as a part-time House Supervisor during events. Reporting to the Guest Experience Manager, this position works on a rotating schedule with other part-time House Supervisors to manage a variety of events across the Emerson College Office of the Arts' six performance venues, and requires frequent nights and weekends. Call time is two hours prior to scheduled events until "all clear" and hours vary based on the event schedule.
Five years of customer service experience
Three years previous experience in House Management
Strong leadership, communication and problem solving skills are required
Must be able to handle challenging situations with the public with confidence, skill, and professionalism
Must be a team player who is able to work well in a fast paced environment
Computer proficiency in Google Suite, including Docs, Sheets, and Gmail
Cash handling and POS experience is a plus!
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requires the ability to stand and/or sit for long periods of time
Required to move/lift objects that are up to 20lbs
Usual Office Conditions
Theater
Grade of Position: T01N Scheduled Weekly Hours:
In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.
Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.
Please refer to our benefits website for a full list of benefits and eligibility requirements.
Emerson College is internationally recognized as the nation’s premier institution of higher learning devoted to communication and the arts.
Energized by engagement with the creative life of Boston, Los Angeles, and the Netherlands, our students are independent minds from diverse backgrounds who develop their own personal voice and expertise in professions that profoundly shape society and culture in the 21st century.
Emerson is internationally recognized in its fields of specialization, which are communication studies; marketing communication; journalism; communication sciences and disorders; visual and media arts; the performing arts; and writing, literature and publishing. Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives.
Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society.
Enrollment: 3,783 undergraduate and 641 graduate students from 48 U.S. states and 57 countries
Faculty: 457 full- and part-time faculty
Student/Faculty Ratio: 15:1
Retention & Graduation Rates: 87.4% retention rate for freshmen (Fall 2015); 80.5% six-year graduation