Benefits:

• Company car
• Dental insurance
• Flexible schedule
• Free uniforms
• Training & development
• Vision insurance
• Wellness resources

Essential Job Duties


Leadership & Staff Support

•  Lead by example and model professional behavior at all times. 
•  Mentor, coach, and support DSP staff during assigned shifts. 
•  Assist with onboarding and training new employees. 
•  Ensure staff are following company policies and state regulations. 
•  Promote teamwork and maintain a positive work environment. 
•  Address concerns promptly and communicate them to management. 
•  Help resolve conflicts professionally. 

Client Care

•  Ensure individuals receive quality, person-centered care. 
•  Assist with Activities of Daily Living (ADLs) as needed. 
•  Encourage independence while respecting each individual's choices. 
•  Monitor the health, safety, and well-being of individuals served. 
•  Support individuals with community outings and recreational activities. 
•  Ensure medications are administered according to company policy (if certified). 

Compliance & Documentation

•  Review daily documentation for completeness and accuracy. 
•  Ensure documentation is completed before the end of each shift. 
•  Report incidents, injuries, medication errors, or emergencies immediately. 
•  Monitor compliance with ISP goals and behavior support plans. 
•  Ensure all required documentation is submitted on time. 
•  Assist management with state surveys and audits. 

Home Management

•  Conduct regular walk-throughs to ensure homes remain clean and safe. 
•  Monitor food, household, and medical supplies. 
•  Notify management when supplies need replenished. 
•  Ensure company vehicles and equipment are maintained and reported if damaged. 
•  Assist with scheduling coverage during call-offs when requested. 

Communication

•  Maintain professional communication with families, guardians, case managers, and healthcare providers. 
•  Report concerns immediately to the Residential Director or Administrator. 
•  Attend required staff meetings and training sessions. 
•  Assist with shift-to-shift communication to ensure continuity of care. 

Qualifications

•  High school diploma or GED required. 
•  Minimum of one (1) year experience working with individuals with intellectual and developmental disabilities preferred. 
•  Previous leadership or supervisory experience preferred. 
•  Valid driver's license with reliable transportation. 
•  Current automobile insurance. 
•  Ability to pass background screening. 
•  Current CPR/First Aid Certification (or obtain within required timeframe). 
•  Current TB test (per company policy). 
•  Ability to meet all state and company training requirements. 
• Computer skills

Knowledge, Skills & Abilities

•  Strong leadership and coaching skills. 
•  Excellent communication and interpersonal skills. 
•  Ability to prioritize and problem-solve. 
•  Strong organizational skills. 
•  Ability to maintain confidentiality. 
•  Basic computer and documentation skills. 
•  Ability to remain calm during emergencies. 

Work Schedule

•  Full-time 
•  Weekends and holidays as required 
•  On-call rotation required 
•  Overtime may be required based on agency needs 

Performance Expectations

The Team Lead is expected to:

•  Demonstrate professionalism and integrity. 
•  Maintain excellent attendance and punctuality. 
•  Ensure staff compliance with company policies. 
•  Maintain a clean, safe, and welcoming home environment. 
•  Foster teamwork and employee engagement. 
•  Promote quality care and client satisfaction. 
•  Report issues proactively and assist in finding solutions. 

Compensation


Compensation is based on experience, qualifications, and demonstrated leadership ability.