Household Operations & Hospitality Manager

Location: Atlanta, GA (Confidential, travel as needed) 

Client: Ultra-High-Net-Worth (UHNW) Private Estate 

Reports to: Estate Manager or Chief of Staff

About Talent Vault Solutions

Talent Vault Solutions handpicks spirited visionaries to redefine luxury for the world’s elite, crafting unrivaled private estates and extraordinary experiences. We empower authentic innovators to deliver bespoke, high-achieving service whether in elegant residences or grand estates with an over-and-beyond passion that transforms every moment into unforgettable brilliance.

Position Summary 

The Household Operations & Hospitality Manager is a polished maestro who orchestrates seamless luxury across a high-net-worth family’s Atlanta residences, blending strategic oversight with hands-on excellence. You’ll elevate property management and hospitality with five-star precision, delivering impeccable service, stunning presentation, and operational brilliance. We seek a creative, solutions-driven leader, discreet, tech-savvy, and guest-focused who honors principals with deference while inspiring teams to dazzle with authentic flair.

Key Responsibilities

Curate Seamless Operations:

• Craft and maintain detailed household and property manuals, ensuring flawless systems and standards.

• Oversee daily maintenance (HVAC, landscaping, pool, plumbing) with proactive inspections and swift resolutions.

• Manage vendor and contractor relationships, negotiating contracts and ensuring quality, budget, and timeliness.

• Lead hiring, training, and supervision of household and maintenance teams with diplomacy and grit.

• Provide logistical support for household projects and family events, keeping every detail pristine.

Deliver Five-Star Hospitality:

• Ensure residences are guest-ready with impeccable cleanliness, ambiance, and organization.

• Develop hospitality manuals detailing service protocols, guest preferences, and dietary needs.

• Oversee formal in-home service, table settings, turndown service, refreshments with elegance and precision.

• Support private entertaining, coordinating floral arrangements, menus, and flawless event execution.

• Collaborate with culinary staff to deliver gourmet food service and stunning presentation.

• Source and manage inventory of high-end supplies, amenities, and beverages, maintaining consistent luxury.

Master Efficiency & Innovation:

• Leverage tech (Nines, SharePoint, Office 365) to streamline operations and maintain digital playbooks.

• Innovate solutions to challenges, thinking outside the box to master every moment.

• Maintain detailed expense records and property reports, ensuring financial acumen and cost control.

Qualifications

Experience:

• 10+ years in luxury household management, property management, or private service.

• Proven expertise in household systems (electrical, plumbing, security) and formal service etiquette.

• Demonstrated success leading vendors, contractors, and household teams in high-stakes settings.

Skills:

• Hands-on leadership that inspires teams and delights principals.

• Exceptional multitasking and critical thinking in fast-paced, UHNW environments.

• Proficiency in Nines, SharePoint, Office 365, and Atlanta vendor networks.

• Strong eye for presentation, service excellence, and operational sparkle.

• Financial acumen for budgeting, expense reporting, and cost controls.

Mindset:

• Discreet, professional, and guest-focused with a can-do spirit.

• Creative, resourceful, and relentless in redefining luxury with heartfelt dedication.

• Flexible and adaptive, thriving under changing priorities, including evenings/weekends.

Requirements:

• Valid driver’s license; background check required.

Compensation 

• $125,000 - $180,000+ annually, with medical, dental, vision, 3 weeks PTO, 9 paid holidays, and 401(k) with 5% match.

• Range may adjust for exceptional talent; client finalizes offer.

Application Process 

Apply via our form at https://talentvaultsolutions.org/

• Resume: Show your shine.

• Cover Letter: Share your career vision.

• Headshot: JPEG/PDF, professional, your polished self. 

Headshot Tips:

• Backdrop: Plain (white, gray)

• Attire: Business chic (suit, blazer)

• Lighting: Natural or ring light, no shadows

• Pose: Confident smile, angled shoulders

• Format: JPEG (<5MB) or PDF. Smartphone shots work, use good light, aim for authenticity

Note: Only candidates meeting minimum criteria will be contacted for interview and verification details. 

Thank you for applying!