Housekeeper

Join our dedicated housekeeping team and contribute to the positive experience of our hotel guests! You will be responsible for cleaning and sanitizing guest rooms, responding to guest requests, and ensuring the overall cleanliness and presentation of assigned areas. This role requires attention to detail, a strong work ethic, and a commitment to providing excellent service.

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team! Hard Rock Hotel & Casino Tulsa is Oklahoma's premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses' hospitality division.

Benefits of Working at Hard Rock Hotel & Casino Tulsa

Heres what awaits you:

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations). • Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays. • Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind. • And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.

Job Requirements

To be considered for this role, you will need:

• High School Diploma or GED
• 2 years of housekeeping experience, or equivalent combination of education and experience
• Ability to maintain a professional demeanor and provide excellent customer service
• Detail-oriented with a willingness to learn
• Knowledge of cleaning chemicals and proper storage and usage
• Knowledge of biohazards and required personal protective equipment
• Ability to maintain positive interdepartmental relationships
• Ability to stand, walk, push, and pull for extended periods
• Ability to lift and carry up to 50 lbs
• Ability to work varied shifts, including weekends and holidays
• Ability to work in a climate-controlled environment

Responsibilities

As a housekeeping team member at Hard Rock Hotel & Casino Tulsa, you will be responsible for:

• Cleaning and sanitizing hotel rooms, including changing linens and replenishing bathroom supplies
• Responding to guest inquiries and requests in a prompt and courteous manner
• Identifying and reporting any damages or missing items to supervisors
• Completing pre-cleaning duties, including stocking carts with necessary supplies
• Maintaining clean and organized hallways, public areas, and closets
• Ensuring employee access doors are securely closed
• Reporting lost and found items to housekeeping management
• Reporting maintenance issues to the appropriate department