Job Title: Housekeeper/Room Attendant
Department: Housekeeping
Reports to: Executive Housekeeper, Housekeeping Supervisor
Job Summary:
The Room Attendant is responsible for ensuring that guest rooms and public areas of the Hotel are cleaned and linens are restocked ensuring the Hotel is maintained to a high presentation.
Job Duties:
- Cleaning of the guest rooms to standard as assigned
- Performing physical labor
- Answering guest requests
- Providing excellent customer service as per the standards of the Hotel
- Courteously and promptly responds to guest room requests
- Moves heavy objects as requested
- Performs side duties as required
- Works closely with other departments to achieve maximum guest satisfaction
- Maintains a clean, safe, hazard-free work environment at all times
- Understands the emergency procedures for the entire Hotel
- Answers guest requests when necessary
General Behavior:
His/her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the Hotel. He/she will strive to use a polite language and well-groomed behavior in his/her relation with the Hotel guests, colleagues and staff.
Job Requirements:
- Job-related experience an asset
- Must be neat, professional and well-groomed
- Must possess good organization/time management skills
- Must be a self-motivator-work with little supervision
- Must be able to work in a fast-paced environment
- Must be able to stand for extended periods of time
- Must be in good physical condition, frequent pushing/pulling/reaching/stooping/handling and gripping is required
- Must be able to lift up to 25 pounds (lifting above the shoulder is also required)
- Ability to relate well to Hotel guests and employees
- Guest-service oriented - team player
- High-initiative/self-starter with good communication skills
- Professional in demeanor and presentation
- Personable, enthusiastic, self-motivated and able to work independently
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Positive attitude and outgoing personality are essential
- Must be able to work shifts-days, evenings, weekends and holidays
- Dependable and reliable
Note: This hotel is managed by the Woodbury Corporation, a family business founded in 1919. We have developed a remarkable legacy of “integrity over income.” As one of the oldest and most-respected real estate and hotel management companies in the intermountain west, join us and be part of our continued growth. Check us out at www.woodburycorp.com.
Founded in 1919, privately-held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties.
We have developed a remarkable legacy of “integrity over income” over our more than 100 year history. We maintain a talented team of professionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.