Housekeeper - WoodSpring Suites

The Housekeeper is responsible for maintaining the hotel and hotel rooms in a guest ready state. This individual will work closely with the General Manager (GM) to perform a wide variety of cleaning tasks to ensure each room and hotel public spaces adhere to brand standards ensuring guest readiness. 

 
Responsibilities 

• Receives a list of rooms at the start of shift to identify rooms and public spaces to be cleaned during shift. 

• Maintains an orderly cart utilizing company and brand standards. The cart contains clean linens, towels, toiletry items, cleaning and disinfecting supplies, broom, dustpan and mop. Carts should be stocked and ready to go at the beginning and end of the Housekeeper ’s shift. 

• Cleans rooms, hallways, lobbies, restrooms, corridors, elevators, stairways so that health standards are met, and the property is clean to company standards. 

• Cleans doors, door frames, vents, windows, cabinets, walls, outlets, packaged terminal air conditioner (PTAC) and windows. 

• Cleans and inspects fire prevention devices (smoke alarms and sprinklers). 

• Inspects rooms and public areas to accepted health and safety standards for pest control. Notifies GM if a pest control concern is observed at the hotel. 

• Replaces soiled linen and towels, disinfects bathroom surfaces, dusts or wipes down all surfaces, sweeps and mops all floors. 

• Replenishes room supplies, toilet paper, soap, trash liners, etc. 

• Empties wastebaskets and transports other trash and waste to disposal areas. 

• Observes precautions required to protect hotel and guests, immediately reports any damage to a room, as well as any contents that should not be in a room (drugs, weapons, animals, etc.) to the GM. 

• Notifies GM of any maintenance issues. 

• Notifies GM of leftover guest belongings and bags and tags the items. 

• Keep storage areas and carts well-stocked, clean, and organized. 

• Washes and folds laundry. 

• Essential Functions are not all inclusive; other duties may be assigned. 

Qualifications 

• High school diploma or equivalent. 

• Prior housekeeping or custodian experience preferred. 

• Excellent time management skills. 

• Friendly, cooperative manner and patience in dealing with customers and staff. 

• Must maintain a professional appearance and demeanor. 

• Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure. 

Physical Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job 

• Able to lift up to 50 lbs. 

• Continuous standing, walking, pushing, pulling, reaching, moving about, and lifting furniture/furnishings. 

• Frequently bends, kneels and crouches. 

• Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, pushing, wiping. 

• Exposure to hazardous chemicals (cleaning materials), odors, dirt and dust.