As a housekeeper, responsibilities include overall cleanliness of assigned rooms/suites and reporting maintenance deficiencies in order to maintain rooms/suites in compliance with standards.
Essential Functions
Average % of Time Function
5% * * * * * * * * * * Check maid cart for supplies, stock as needed.
5%* * * * * * * * * * Greet guests immediately with friendly/sincere acknowledgement.
10%* * * * * * * * * Strip dirty linens / towels and remove used amenities from room/suite.
65% * * * * * * * * * Clean rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available. Reports maintenance deficiencies to maintain room in compliance with hotel standards.
10% * * * * * * * * * Replenish linen and guest amenities.
5%* * * * * * * Respond to special requests by guests (such as providing extra amenities or service time requests).
Supportive Functions
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.
- Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractionsAssist co-workers as requested
Other Duties
Assimilate into Paramount Hospitality Management (PHM) culture through understanding, supporting and participating in all elements of orientation and training. Demonstrate working knowledge of the service standards. Regular attendance in conformance with company standards is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Safety Requirements
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:
- Latex and / or rubber glovesSafety glasses
- Safety beltsClosed toe and heel shoes with rubber soles
Team members will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly to your Manager.
Exposures: In this job, you will be exposed to cleaning chemicals, vibrations, humidity, cold, heat, dust, and noise
Organizational Relationships
This position reports directly to the Executive
Housekeeper
Specific Job Knowledge, Skill & Ability
The individual must possess the following knowledge, skills
and abilities and be able to explain and demonstrate that he or she can perform
the essential functions of the job, with or without reasonable accommodation:
- Ability to arrive to work on time and when scheduled
- Physically able to move large objects such as: carts, large bags of linen, ironing board
- Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
- Ability to read and recognize room/suite numbers
- Ability to communicate effectively with guests and team members verbally or in written form
- Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite
- Ability to follow all safety procedures/standards and able to recognize and act in emergency
Requirements
- Minimum 1-2 years’ experience in hotel housekeeping requiredBackground and job reference check, drug screening
- Ability to listen effectively and lead a teamAbility to work effectively both independently and as a team, delegate/manage/organize projects and priorities consistent with company objectivesBrand knowledge preferred
Benefits
Benefits include competitive pay, insurance (medical, dental, vision), paid vacation, structured retirement plan, and a chance to work with a great team of motivated people.
Due to the nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel.
Work schedule
- Weekend availability