Housekeeping Administrative Assistant - Full-Time

Overview:

Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique ultra-premium experience with world-class accommodations, fine dining, championship golf, and premium amenities. The Housekeeping Department plays a vital role in maintaining the resort’s elevated standards of cleanliness, presentation, and guest comfort.

 

Job Summary:

The Housekeeping Administrative Assistant at Black Desert Resort plays a vital role in supporting the efficient and organized operation of the Housekeeping Department. This position provides clerical and scheduling assistance, helps manage inventory and internal communications, and ensures accurate recordkeeping. The ideal candidate is highly organized, dependable, and able to work in a fast-paced luxury resort environment.

 

Job Specifications:

• Onsite: Black Desert Resort
• Shift & Schedule Availability: Year-Round / Full-Time
• Pay Rate: $19 – $22.50/hour This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Why Join Us:

• Competitive Benefits:Health insurance, 401k with company match, employee dining room, paid time off, exclusive resort discounts, and complimentary employee hotel stay program.
• Dynamic Work Environment: Work in a premier resort setting contributing to a team focused on service and hospitality
• Career Growth: Opportunities for professional growth and advancement in the hospitality industry.

Responsibilities:

Key Responsibilities including but not limited to: 

• Provide daily administrative support to the Director and Assistant Director of Housekeeping.
• Manage and update team schedules, track attendance, and assist in coordinating shift coverage.
• Organize and distribute daily room assignments, inspection sheets, and cleaning reports.
• Maintain department records, including inventory logs, lost and found reports, and supply usage tracking.
• Coordinate ordering and restocking of linens, uniforms, guest amenities, and cleaning supplies.
• Respond to interdepartmental requests and help prioritize daily task flow.
• Assist in onboarding new team members by preparing training materials and documentation.
• Monitor and update the work order system (Nuvola or similar), ensuring timely task assignment and resolution.
• Assist with payroll tracking and data entry for timekeeping and reporting.
• Handle filing, copying, data entry, and perform other duties as needed.

Qualifications:

Preferred Qualifications and Skills: 

• 1–2 years of experience in an administrative or office support role, preferably in hospitality or housekeeping.
• Proficiency with Microsoft Office Suite (especially Excel and Outlook).
• Excellent communication skills with a high level of accuracy in written documentation.
• Familiarity with hotel PMS or facilities systems (e.g., Opera, Nuvola, HotSOS) preferred.
• Strong attention to detail and organizational skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Bilingual (English/Spanish) a plus.

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