Housekeeping and Conversion Crew Lead

Essential Duties and Responsibilities

• Lead, train, and mentor housekeeping and conversion staffby assigning work,monitoringperformance, promoting safety, and ensuring cleanliness and event setup standards are met. 

• Manage daily shift operationsby confirming attendance, assigning responsibilities, communicating expectations,maintainingshift logs, documenting incidents, and ensuring effective shift transitions. 

• Lead andparticipatein event conversions, including the setup, teardown, storage, and movement of tables, chairs, staging, air walls, barricades, pipe and drape, dance floors, and other event equipmentin accordance withevent plans and facility requirements. 

• Inspect public areas, meeting spaces, event venues, and back-of-house areasto ensure cleanliness, safety, and operational readiness. 

• Perform and oversee routine and deep-cleaning activitiesthroughout the facility, including floor care, carpet extraction, waste removal, sanitizing, window cleaning, and other housekeeping duties as needed. 

• Operate andmaintainhousekeeping, conversion, and material-handling equipment, including utility vehicles, compactors, scrubbers, sweepers, pallet jacks, snow removal equipment, and other authorized machinery; report equipment issues and ensure proper storage and routine maintenance. 

• Maintain accountability for department equipment, supplies, uniforms, radios, keys, and inventory, ensuring proper storage,accuratetracking, and availability for daily operations and events. 

• Collaborate with Operations, Engineering, Food & Beverage, Audio Visual, IT, Event Management, and other departmentsto support facility operations and successful event execution. 

• Provide responsive and professional customer serviceto guests, clients, and staff while addressing concerns and communicating work status, operational issues, and completed assignments to management. 

• Ensure compliance with facility policies, procedures, safety programs, and workplace standards, whilemaintainingflexibility to work evenings, nights, weekends, holidays, and other hours based oneventsand operational needs. 

• Perform other duties and special projects as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience    

• Highschooldiploma or equivalentpreferred

• Must be at least 18 years of age

• 6 months' experience within housekeeping or custodial, preferred

• Familiar with basic cleaning products,tools,and housekeeping practices

• Experience ina similarfacility setting is preferred

• Maintain adriver’slicense or have willingness and ability to obtainequipment for requiredoperation

Skillsand Abilities

• Mustpossessand demonstrate good written and verbal communication skills

• Ability to communicate via radio

• Mustmaintaina professionalappearance

• Ability to perform routine and repetitive housekeeping and certaineventsset up tasks without immediate supervision

• Ability to takedirectionsand complete assigned tasks accurately and on time.

• Ability tooperatevarious cleaning machines and equipment within the Center

• Ability to work both as a part of a team and independently without direct supervision

• Ability and willingness to work flexible hours, which could include evenings/nights, holidays and weekends as dictated by event activity

• Intermediate knowledge of Microsoft Office programs (Outlook, Word, Excel, and PowerPoint).

Compensation

Competitive salary,commensuratewith experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location: On Site – First Financial Center – Cincinnati, OH  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to work in a fast-paced, dynamic setting with frequent transitions between housekeeping and event conversion tasks.

• Requires standing, bending, lifting, and moving equipment for extended periods.

• Often involves irregular hours aligned with event schedules.

• This position will require a considerable amount of walking, climbing,stooping,andpossibly heavylifting. The position requires work in both indoor and outdoor settings.

Note:The essential responsibilities of this position are describedbelow inthe headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. 

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.